Returns & Exchange Terms
Click HERE to download and print the return form
Please return merchandise within 45 days of ship date. Merchandise must be unworn, unwashed , and unused. Products will be inspected before refunds are issued.
In the case of an exchange, please email [email protected] to check the availability of the replacement item. Replacement items will ship with a prepaid USPS label and envelope for your convenience. If there is no stock of the replacement item, a full refund will be issued to the original card used for purchase.
In the case of a return, please email [email protected] to receive an RMA#. Once you receive the RMA#, you will need to send the item(s) you wish to return along with the original receipt or packing slip (if available) and this form filled out to:
Lucy Buffett’s LuLu’s Attn: Online Store 140 East 25th Ave.
Gulf Shores, AL 36542
Please write the RMA# on the outside of the package for faster processing. The customer will be responsible for return shipping unless otherwise specified.
For more information about your order, please email [email protected] and reference your order number and name.
(251) 929-5225 [ext. 1]
LuLu’s Online Store Team